Version 1.2 | Effective Date: June 1st, 2026
These Terms of Service (“Terms”) govern access to and use of the website, products, software, platforms, applications, content, and services provided by Sitecove Operations Pty Ltd (“Sitecove”, “Company”, “we”, “us”, or “our”).
By accessing, browsing, creating an account with, or using our website or services, you agree to be legally bound by these Terms. If you do not agree, you must immediately stop using our services.
Website terms commonly cover acceptance of terms, acceptable use, intellectual property, liability limitations, account management, payments, privacy, and dispute resolution.
Sitecove Operations Pty Ltd
63–73 Ann Street
Surry Hills NSW 2010
Australia
Email: legal@sitecove.com
Website: Sitecove
By accessing or using any Sitecove service, you confirm that:
You are at least 18 years of age or otherwise capable of entering into legally binding agreements.
You have authority to act on behalf of any company, organisation, or entity you represent.
You agree to comply with these Terms and all applicable laws.
You have read and understood our Privacy Policy.
If you are using our services on behalf of a business or organisation, that entity is also bound by these Terms.
For the purposes of these Terms:
Account means any registered account created on our platform.
Content means text, images, graphics, software, code, data, documents, videos, audio, designs, trademarks, and other materials.
Customer means any person or entity purchasing or subscribing to our services.
Services means all products, software, platforms, websites, applications, consulting services, digital services, hosting services, and related offerings provided by Sitecove.
User means any visitor, customer, subscriber, or person accessing the Services.
We may modify these Terms at any time.
Changes may occur due to:
Legal or regulatory requirements
New features or products
Security concerns
Operational requirements
Changes in business practices
Updated Terms will be posted on our website.
Continued use of the Services following publication of revised Terms constitutes acceptance of those changes.
You may only use the Services if:
You can form legally binding contracts;
Your use is not prohibited by applicable law;
You are not subject to sanctions or restrictions preventing use of the Services;
You comply with these Terms at all times.
We reserve the right to refuse service to any person or organisation at our sole discretion.
Certain Services may require registration.
You agree to:
Provide accurate information;
Keep information current;
Maintain account security;
Keep login credentials confidential;
Notify us immediately of unauthorised access.
You are responsible for all activities occurring under your account.
We are not responsible for losses resulting from unauthorised access caused by your failure to secure your credentials.
You agree not to:
Violate any law or regulation;
Infringe intellectual property rights;
Upload malicious code;
Distribute viruses or malware;
Attempt unauthorised access;
Circumvent security measures;
Interfere with platform operation;
Use automated systems without permission;
Conduct denial-of-service attacks;
Reverse engineer software except where legally permitted;
Harvest user data;
Impersonate others;
Submit fraudulent information;
Engage in deceptive or misleading conduct;
Use Services for unlawful purposes;
Resell Services without authorisation.
We may investigate violations and cooperate with law enforcement authorities where necessary.
Users may submit content through our Services.
You retain ownership of your content.
However, by submitting content, you grant Sitecove a worldwide, non-exclusive, royalty-free licence to:
Host;
Store;
Reproduce;
Display;
Process;
Modify where necessary for technical operation;
Distribute content solely for providing Services.
You represent and warrant that:
You own or control necessary rights;
Content does not violate laws;
Content does not infringe third-party rights;
Content is not fraudulent, misleading, defamatory, or unlawful.
We reserve the right to:
Review content;
Remove content;
Restrict access;
Suspend accounts;
Report unlawful activity.
We are not obligated to monitor all user activity.
Users remain solely responsible for submitted content.
All intellectual property associated with Sitecove remains our exclusive property or the property of our licensors.
This includes:
Software
Source code
APIs
Databases
Logos
Trade names
Trademarks
Graphics
Website designs
Documentation
Written content
Proprietary technology
Nothing in these Terms transfers ownership of any intellectual property rights.
Users receive only a limited, revocable, non-transferable licence to access and use the Services in accordance with these Terms. Intellectual property ownership and permitted use are core clauses commonly included in website terms.
Any feedback, suggestions, ideas, feature requests, or recommendations provided to Sitecove may be used without restriction.
You grant Sitecove a perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate such feedback into our products and services.
We aim to provide reliable Services but do not guarantee:
Continuous availability;
Error-free operation;
Uninterrupted access;
Compatibility with all devices or systems.
Services may be modified, suspended, or discontinued at any time.
Maintenance, upgrades, outages, and technical failures may occur.
We may offer beta, preview, trial, or experimental features.
Beta Services are provided:
“As is”;
Without warranties;
With limited support;
Subject to modification or discontinuation.
Use of Beta Services is at your own risk.
Where Services require payment:
Fees must be paid when due;
Prices may be displayed in various currencies;
Taxes may apply;
Payment processors may be used;
Subscription fees may automatically renew.
Failure to pay may result in:
Account suspension;
Service interruption;
Debt recovery action;
Account termination.
For recurring subscriptions:
Billing occurs automatically;
Renewal continues until cancelled;
Customers authorise recurring charges;
Subscription fees may change upon notice.
Customers remain responsible for cancelling subscriptions before renewal dates.
Unless otherwise required by law:
Fees are non-refundable;
Partially used subscription periods are non-refundable;
Setup fees are non-refundable;
Custom work is non-refundable once commenced.
Nothing in these Terms excludes rights under the Australian Consumer Law.
Our Services may integrate with third-party services.
Examples include:
Payment providers
Hosting providers
Analytics providers
Marketing tools
Social media platforms
External APIs
We do not control third-party services and are not responsible for:
Their availability;
Their conduct;
Their content;
Their privacy practices.
Use of third-party services is governed by their own terms.
Our collection and handling of personal information is governed by our Privacy Policy.
By using the Services, you consent to the collection, processing, storage, and use of personal information as described in that policy.
We implement commercially reasonable security measures.
However, you acknowledge:
No platform is completely secure;
Internet transmissions carry inherent risks;
Security breaches may occur despite safeguards.
Users are responsible for maintaining their own security practices.
Where confidential information is disclosed:
Receiving parties must protect confidentiality;
Information must not be disclosed without consent;
Information must only be used for authorised purposes.
These obligations survive termination.
To the fullest extent permitted by law:
The Services are provided on an “as is” and “as available” basis.
We make no representations or warranties regarding:
Accuracy;
Reliability;
Completeness;
Fitness for purpose;
Merchantability;
Non-infringement;
Continuous availability.
Information provided through the Services is for general informational purposes only and should not be relied upon as professional, legal, financial, accounting, medical, or business advice. Disclaimer and liability provisions are commonly included to manage website and platform risk.
To the maximum extent permitted by law, Sitecove shall not be liable for:
Indirect damages;
Consequential damages;
Incidental damages;
Special damages;
Exemplary damages;
Punitive damages;
Lost profits;
Lost revenue;
Lost data;
Business interruption;
Reputational harm.
Our total aggregate liability arising from or related to the Services shall not exceed the greater of:
AUD $100; or
The amount paid by the customer to Sitecove during the twelve months preceding the claim.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law or other applicable legislation.
Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
You agree to indemnify and hold harmless Sitecove, its officers, directors, employees, contractors, affiliates, and agents from any claims, liabilities, damages, losses, costs, and expenses arising from:
Your use of the Services;
Your content;
Breach of these Terms;
Violation of law;
Violation of third-party rights.
We may suspend or terminate access immediately if:
These Terms are breached;
Fraud is suspected;
Payment obligations are unmet;
Security risks arise;
Required by law.
Upon termination:
Access rights cease immediately;
Licences granted under these Terms end;
Certain provisions survive termination.
Suspension and termination clauses are commonly included to allow platforms to address misuse and abuse.
We are not liable for delays or failures caused by events beyond our reasonable control, including:
Natural disasters;
Floods;
Fires;
Pandemics;
Government actions;
Telecommunications failures;
Internet outages;
Cyberattacks;
Labour disputes.
Users agree not to access or use the Services in violation of applicable export control or sanctions laws.
We may restrict access where required by law.
Users may not assign or transfer rights under these Terms without our prior written consent.
We may assign or transfer our rights and obligations at any time.
You consent to receive notices electronically, including:
Emails;
Platform notifications;
Account messages;
Legal notices.
Electronic communications satisfy any legal requirement for written communication.
These Terms are governed by the laws of New South Wales, Australia.
Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales and Australia.
Before commencing formal legal proceedings, parties agree to:
Notify the other party in writing;
Attempt good-faith negotiations;
Seek commercial resolution where possible.
Nothing prevents either party from seeking urgent injunctive or equitable relief.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any applicable service-specific agreements, constitute the entire agreement between the parties regarding use of the Services.
Failure to enforce any provision does not constitute a waiver of that provision or any other rights.
The following provisions survive termination:
Intellectual Property
Confidentiality
Disclaimers
Limitation of Liability
Indemnities
Governing Law
Dispute Resolution
Any provisions intended to survive termination
For legal notices, questions, complaints, or requests regarding these Terms:
Sitecove Operations Pty Ltd
63–73 Ann Street
Surry Hills NSW 2010
Australia
Email: legal@sitecove.com
Website: Sitecove
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Our Legal Agreements
Please read our agreements carefully, as they contain important information regarding your legal rights and remedies.
